Gaming & Casino
Keep players on the floor. Send the gift to their door.
TIER Rewards replaces on-property gift lines with a modern, drop-ship experience that keeps players on the floor. Our AI-built catalogs, native integrations, and direct-to-door fulfillment eliminate upfront inventory, reduce staff burden, and make every promotion feel premium.
150+ gaming properties integrated · Live in under a week · 25+ years of fulfillment infrastructure
91%
Of guests prefer loyalty programs that allow them to choose their gifts
150+
Gaming Properties
Integrated
24%
Trip Drive Increase after TIER Rewards platform integration
87%
Reduce in
Walk Rate
91%
Guests prefer
choice-based rewards
150+
Gaming properties integrated
87%
Reduction in
walk rate
The problem
Traditional gifting is costing you revenue
Here’s what gifting looks like before TIER Rewards — and after.
THE OLD WAY
Manual, slow, stressful
WITH TIER rewards
Automated, effortless, scalable
Gift lines create walk rate
Guests leave the floor to pick up for gifts — and many don't
come back.
Guests choose, gifts ship home
No pickup. No lines. Guests select from the largest catalog in the industry and their gift ships directly to their door.
You pre-purchase gifts before events, then manage handling & storage
Inventory locks up capital
Zero inventory overhead
Pay only for what's claimed. No pre-purchasing, no storage, no waste.
Generic gifts disappoint
One-size-fits-all prizes don't resonate, reducing loyalty impact and ROI.
AI-curated catalogs per promotion
Our AI builder assembles tailored gift selections for each
event and guest tier.
No visibility into outcomes
Traditional programs give you no data on what drove
redemption or return visits.
Real-time redemption analytics
Track what was chosen, when, and by whom. Connect
gifting behavior to return visits.
This section is your guide to fundamental pottery techniques. Learn everything from selecting the right clay to mastering the kiln, empowering your creative journey.
Guests leave the floor to pick up gifts — and many don't come back.
Explore techniques like wheel throwing, hand-building, and slab construction. Discover how to transform raw clay into beautiful, functional forms.
Pre-purchased gifts, storage costs, and waste from unclaimed stock.
Dive into the world of glazes. Learn about application methods, firing temperatures, and how to achieve stunning finishes and vibrant colors.
One-size-fits-all prizes don't resonate, reducing loyalty impact and ROI.
Get practical advice on organizing your workspace. From safety considerations to essential tools, create an inspiring and efficient pottery studio.
Traditional programs give you no data on what drove redemption or return visits.
THE OLD WAY
Here’s what gifting looks like before
TIER Rewards — and after.
This section is your guide to fundamental pottery techniques. Learn everything from selecting the right clay to mastering the kiln, empowering your creative journey.
Guests leave the floor to pick up gifts — and many don't come back.
Explore techniques like wheel throwing, hand-building, and slab construction. Discover how to transform raw clay into beautiful, functional forms.
Pre-purchased gifts, storage costs, and waste from unclaimed stock.
Dive into the world of glazes. Learn about application methods, firing temperatures, and how to achieve stunning finishes and vibrant colors.
One-size-fits-all prizes don't resonate, reducing loyalty impact and ROI.
Get practical advice on organizing your workspace. From safety considerations to essential tools, create an inspiring and efficient pottery studio.
Traditional programs give you no data on what drove redemption or return visits.
WITH TIER REWARDS
2
4
From promotion launch
to front door - fully automated
1
3
Set Up Your Promotion
Define your event, guest tiers, and budget. Our AI builds
the perfect catalog automatically.
Guests Select Their Reward
At the kiosk, or via QR code, guests browse and choose
the gift they want.
TIER Handles Fulfillment
No lines, no floor disruption. We handle fulfillment end to end.
You Get the Data
Track every redemption, measure ROI, and inform future promotions.
Define your event, guest tiers, and budget. Our
AI builds the perfect catalog automatically.
At the kiosk, or via QR code, guests browse
and choose the gift they want.
From promotion launch
to front door - fully automated
No lines, no floor disruption. We handle
fulfillment end to end.
Track every redemption, measure ROI, and
inform future promotions.
Every way your guests want to redeem
TIER meets guests where they already are — no new app to download, no new behavior to learn.
Kiosk
Guests redeem directly through your existing kiosk network. No new hardware required. TIER's drop-in module connects to your current kiosk system and adds the gift selection experience as a native feature.
Slot Machine
Gift offers are triggered and redeemed directly at the slot machine through your existing slot system integration. The guest never leaves their seat. This is the lowest-friction redemption experience and the most powerful driver of zero walk rate.
Mobile App
Properties with a branded mobile app can surface gift offers and redemption through the existing app experience. Guests receive a push notification, select their gift, and confirm their address — all from their phone.
QR Code
For properties without app infrastructure, guests receive a physical card or a digital link via email or SMS. They visit the TIER redemption portal, browse their catalog, and select their gift from any device.
Built for every gaming promotion format
Slot Tournaments
Replace gift-pickup tables at your quarterly and monthly slot events. Players redeem at the machine, gifts ship home, floor time stays maximized throughout the event window.
Trip Drivers
Use TIER's gift catalog as a trip driver incentive — offer players a gift if they visit the property within a specific window or reach a play threshold. Automated triggers handle the qualification and fulfillment.
Play-to-Earn Programs
Set up ongoing play-to-earn campaigns where guests accumulate points toward gift redemptions. The loyalty point shop integrates with your player tracking system and lets guests browse and redeem on their own timeline.
High-Value Player Programs
Create curated, premium gift catalogs for your top tier players — concierge-level selections that reflect the value of the relationship. VIP gifts ship with premium packaging and personal messaging options.
New Member Welcome Gifts
Automate a welcome gift for every new loyalty card signup. The guest receives a digital link after enrollment, chooses from a curated welcome catalog, and receives their gift at home — making the first interaction with your loyalty program memorable.
Seasonal and Holiday Promotions
Run holiday gifting events — Thanksgiving, Christmas, New Year's — with catalogs that are seasonally relevant and refreshed automatically by the AI builder. No new sourcing work required for each seasonal rotation.
“
What Gaming Operators
are Saying
“We eliminated the gift line entirely. Floor time during our quarterly tournament is up, and guests thank us for the experience instead of complaining about the wait.”
Director of Player Development
Seminole Hardrock
“The ROI difference was visible within one quarter. Stopping upfront inventory orders alone paid for the platform multiple times over.”
VP of Marketing
Wind Creek Casino